Thank you for shopping at NinjaBombs.com, operated by Kageboushi Clan.

We want our customers to have a positive experience with their purchases. Because NinjaBombs.com sells both digital products and print-on-demand physical merchandise, different return and refund rules apply depending on the type of product purchased.

Please review this policy before completing your purchase.

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1. Digital Products

Digital products sold through NinjaBombs.com may include eBooks, guides, downloadable documents, artwork, printables, and other electronically delivered content.

Digital products are generally made available for download after successful payment through the Wix platform.

Because digital products cannot physically be returned once they have been delivered or accessed, digital-product purchases are generally non-refundable, except when required by applicable law or when there is a legitimate problem with the order.

We may provide assistance, replacement access, or a refund when appropriate in situations such as:

• You were charged more than once for the same purchase.

• You paid for a digital product but did not receive access to it.

• The downloaded file is corrupted or unusable.

• A technical problem attributable to our Website prevents you from accessing your purchase.

• You received a digital product substantially different from the product you ordered.

If you experience a problem, contact us at kageboushiclan@gmail.com and include your order information and a description of the issue.

We will first make reasonable efforts to correct technical or delivery problems before issuing a refund when appropriate.

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2. Change of Mind on Digital Products

Because digital products can be accessed, copied, or downloaded immediately after delivery, we generally do not provide refunds simply because a customer:

• Changes their mind.

• No longer wants the product.

• Accidentally purchases a product without reviewing its description.

• Decides they do not need the product after receiving it.

This policy does not limit any refund, cancellation, or consumer rights that cannot legally be waived.

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3. Print-on-Demand Merchandise

Physical merchandise sold through NinjaBombs.com may include shirts, hoodies, mugs, posters, accessories, and similar products.

Many of these products are made to order specifically after a customer places an order and may be manufactured and fulfilled by a third-party print-on-demand provider, including Printful.

Because these items are produced on demand, we generally do not accept traditional returns or exchanges for buyer's remorse, subject to applicable law.

However, we want to make things right when an order arrives damaged, defective, misprinted, or materially different from what was ordered.

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4. Damaged, Defective, Misprinted or Incorrect Items

If your physical merchandise arrives:

• Damaged

• Defective

• Misprinted

• With a significant manufacturing error

• As the wrong product

• In a size or variant different from the one shown on your confirmed order

please contact us as soon as reasonably possible at:

kageboushiclan@gmail.com

Include:

• Your full name

• Order number

• Email address used for the purchase

• A description of the problem

• Clear photographs showing the item and the problem

Photographs may be necessary so that we can verify the issue with our fulfillment provider.

After reviewing the claim, we may arrange an appropriate replacement or refund, depending on the circumstances and applicable law.

Please do not discard a defective or incorrect item until your claim has been reviewed, as additional information or photographs may be requested.

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5. Wrong Size, Color or Product Selected by the Customer

Customers are responsible for reviewing product descriptions, sizing information, colors, quantities, shipping information, and other selections before completing an order.

Because print-on-demand products are generally manufactured specifically for each order, we generally cannot provide a free replacement, exchange, or refund when the customer ordered:

• The wrong size

• The wrong color

• The wrong design or product

• The wrong quantity

Please carefully review your order before submitting payment.

If NinjaBombs.com or our fulfillment provider sends a size, color, design, or product different from the customer's confirmed order, contact us so that we can investigate and correct the problem.

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6. Product Appearance and Color Variations

We make reasonable efforts to display merchandise accurately.

However, slight differences may occur between product images or digital mockups and the finished physical product due to:

• Printing processes

• Materials

• Manufacturing tolerances

• Placement variations

• Lighting

• Photography

• Differences between computer and mobile displays

Minor variations that are normal for the applicable manufacturing or printing process generally are not considered defects.

Significant printing or manufacturing problems should be reported to us for review.

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7. Order Changes and Cancellations

Print-on-demand orders may enter production shortly after they are submitted.

If you need to change or cancel an order, contact us as quickly as possible at kageboushiclan@gmail.com.

We will attempt to help when reasonably possible, but we cannot guarantee that an order can be changed or canceled after it has entered production or fulfillment.

Digital orders may become available immediately after payment and therefore generally cannot be canceled after delivery or access has been provided, except where required by law.

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8. Shipping Address Errors

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you discover an address error, contact us immediately.

Once an order has entered fulfillment or has been shipped, we may be unable to change the delivery address.

Orders that are returned because of an incorrect, incomplete, or undeliverable address may require additional shipping charges before they can be reshipped, where permitted by applicable law.

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9. Lost or Delayed Packages

Shipping estimates are estimates and do not guarantee a specific delivery date.

Occasional delays may occur because of shipping carriers, weather, customs, holidays, transportation disruptions, or other circumstances outside our reasonable control.

If tracking indicates that a package may be lost, contact us at kageboushiclan@gmail.com so that we can review the shipment and, when appropriate, work with the fulfillment provider or shipping carrier.

A package showing a delivery scan may require additional investigation before a replacement or refund can be considered.

More information about fulfillment and delivery will be available in our Shipping Policy.

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10. Refunds

When a refund is approved, it will generally be returned to the original payment method used for the purchase.

The time required for a refund to appear in your account may depend on the payment processor, card issuer, or financial institution.

Shipping charges or other fees may be non-refundable when permitted by applicable law, particularly when the original service was properly provided.

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11. Replacements

For qualifying damaged, defective, misprinted, or incorrect merchandise, we may provide a replacement instead of requiring the customer to return the defective item.

Whether an item must be returned will depend on the circumstances and instructions provided by us or our fulfillment provider.

Do not mail merchandise to NinjaBombs.com or Kageboushi Clan without first contacting us and receiving instructions.

Sending an item to an address without authorization does not guarantee a refund or replacement.

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12. Third-Party and Affiliate Purchases

This Return & Refund Policy applies to purchases made directly through NinjaBombs.com.

Products purchased from third-party websites through affiliate links, including Amazon, are subject to the return, refund, shipping, and customer-service policies of the third-party retailer.

NinjaBombs.com does not process returns or refunds for products purchased directly from third-party retailers.

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13. Chargebacks and Payment Disputes

If you believe there is a problem with an order, we encourage you to contact us first at kageboushiclan@gmail.com so that we have an opportunity to investigate and resolve the issue.

Nothing in this policy prevents you from exercising legitimate rights available through your payment provider or applicable law.

Fraudulent or abusive payment disputes may be contested using available order, delivery, download, communication, and transaction records.

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14. Consumer Rights

Nothing in this Return & Refund Policy is intended to exclude, restrict, or waive rights or remedies that cannot legally be excluded or waived under applicable consumer-protection law.

Where applicable law provides greater rights than this policy, applicable law will control.

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15. Changes to This Policy

We may update this Return & Refund Policy periodically to reflect changes in our products, fulfillment methods, Website, or applicable requirements.

The revised policy becomes effective when posted on this page unless otherwise stated.

The Effective Date at the top of the page will indicate the latest material revision.

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16. Contact Us

If you have a problem with an order or have questions regarding this Return & Refund Policy, please contact:

NinjaBombs.com
Operated by Kageboushi Clan
Email: kageboushiclan@gmail.com
Website: www.ninjabombs.com

When contacting us about an order, please include your order number and the email address used for the purchase so that we can locate the transaction.